How to Factory Data Reset Galaxy Note 8 Active. A factory data (hard) reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.
Perform a factory data reset only if absolutely necessary as it removes all data including:
1. Firstly, before you proceed with the hard reset, it is highly recommended that you back up all of your important data on a computer, hard drive or external SD card.
2. On the home screen, swipe up to open the Apps screen.
3. Tap the settings icon.
4. Go to General Management -> Reset-> Factory data reset.
5. Tap Reset.
6. Tap Delete All (If you have a Samsung account or screen lock set up on your phone, you may be required to enter your credentials before proceeding.).
Note Notes:
The procedure is irreversible and the data can't be recouped, so it is critical to move down all your own data previously playing out a Hard Reset. It is therefore that a Hard Reset ought to preferably be utilized if all else fails once all other endeavored programming fixes have fizzled
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- GoogleTM account
- System and app data
- App settings
- Downloaded apps
- Media (It is recommended to backup this data)
- Note Alternatively, music, pictures and videos can be backed up to a computer.
Below, we have outlined step by step two ways in which to perform a hard reset on Galaxy Note 8 Active.
1. Hard Reset from Settings Menu1. Firstly, before you proceed with the hard reset, it is highly recommended that you back up all of your important data on a computer, hard drive or external SD card.
2. On the home screen, swipe up to open the Apps screen.
3. Tap the settings icon.
4. Go to General Management -> Reset-> Factory data reset.
5. Tap Reset.
6. Tap Delete All (If you have a Samsung account or screen lock set up on your phone, you may be required to enter your credentials before proceeding.).
Note Notes:
- An alternate reset method is available if the device is unresponsive or won't power on.
- Personal data (e.g., Wi-Fi passwords, browser bookmarks, etc.) can be backed up to Google's servers.
- If troubleshooting third-party apps, disable the Automatic Restore option.
- Wi-Fi Calling settings don't transfer after switching devices and/or performing a factory data reset. You need to enable W-Fi Calling manually if you want to use it.
- If using Bixby Voice or Simplified view you need to switch to standard view to navigate the steps below. To modify the view, swipe the Status bar down then navigate: Settings icon Settings icon > Menu icon Action overflow icon > View as standard list.
How To Hard Reset Using Hardware Keys Samsung Galaxy Note 8:
NOTE: If your phone freezes, crashes, or otherwise prevents you from resetting it via Settings, alternatively you can try resetting the phone from the Recovery menu, which can be accessed by performing a combination of key presses
- First turn the phone off
- Next, press and hold “Volume Up” and “Home” at the same time
- At the “Android” logo, release all the buttons and wait for access to Android System Recovery
- Once in Recovery, press “Volume down” repeatedly to navigate to and highlight “wipe data / factory reset”
- Press “Power” to select the highlighted option
- Press “Volume down” to highlight “yes – delete all user data”
- Press “Power” to confirm and reset the phone
- Wait for the phone to complete the reset and highlight “Reboot system now”
- Press “Power” one last time to confirm and reboot your device
